RMG manages Unemployment Claims by monitoring claims processing; providing employer representation during hearings; conducting appeals, and issuing quarterly reports regarding initial liability, chargeable liability and tax status.

Monitor Claims Processing

- Review all written documentation, including Termination Summary, Written Warnings, etc.
- Determine whether or not there is misconduct.
- Maintain reporting time tables.
- File necessary paperwork with the Employment Department.

Personal Guidance and Support Systems

- Select and prepare witnesses before the hearing.
- Semi-Annual Reports - initial liability, chargeable liability, tax status, favorable decisions/unfavorable decisions, decision pending.

Financial Data

- Document and review the outcome of each hearing.
- Semi-Annual Reports - initial liability, chargeable liability, tax status, favorable decisions/unfavorable decisions, decision pending.

Training and Growth Development

- Review and develop personnel practices.
- Train and implement hiring, evaluation, discipline and termination programs.
- Personalize all programs and policies to department needs.
- Review and implement updates in Unemployment Law.